How to Make Ice Cream in a Commercial Soft Serve Machine?

commercial soft gelato ice cream machines

Making ice cream in a commercial soft serve machine involves a few steps. Here’s a basic guide to help you get started.


Ice cream mix (a pre-made mix that includes milk, cream, sugar, and flavorings)

Any additional flavorings or mix-ins you want to add

Equipment or Tools

Commercial soft serve ice cream machine

Ice cream mix

Mix-ins (if desired)

Ice cream cones or cups(We have a professional ice cream cone machine that can make ice cream cones)

Serving utensils

Commercial soft serve machine
commercial soft serve machine



Make sure the commercial soft serve machine is clean and properly sanitized before use.

Ensure that your ice cream mix is properly chilled according to the manufacturer’s recommendations.


Place the commercial soft serve machine on a stable and level surface.

Attach any necessary parts according to the machine’s instructions, such as the dispensing nozzles and the mixing reservoir.

Pouring the Mix

Open the lid of the mix reservoir.

Gently pour the pre-chilled ice cream mix into the reservoir, being careful not to spill or overfill it. Follow the machine’s capacity guidelines.

Flavoring and Mix-Ins (Optional)

If you’re adding any additional flavorings or mix-ins (like chocolate chips, fruit, or nuts), mix them into the ice cream mix before pouring it into the commercial soft serve machine.

Starting the Machine

Close the lid of the mix reservoir securely.

Turn on the soft serve machine according to its instructions.

Set the machine to the desired consistency and temperature settings. This will vary depending on the machine model and the specific ice cream mix you’re using.

Dispensing Ice Cream

Once the machine is ready (usually indicated by a visual or audible signal), pull down the dispensing handle to start dispensing the ice cream.

Hold the cone or cup at an angle under the dispensing nozzle to catch the ice cream.


Allow the ice cream to flow into the cone or cup, swirling it around to create that classic soft serve shape.

Lift the dispensing handle to stop the flow of ice cream.


You can serve multiple cones or cups in succession. Make sure to clean the dispensing nozzle between each serving to prevent cross-contamination and maintain the quality of your ice cream.


Follow the manufacturer’s instructions for cleaning the machine thoroughly after use. Proper cleaning is essential to prevent bacteria growth and ensure the longevity of the equipment.

Shut Down

Turn off the commercial soft serve machine and unplug it when you’re done for the day.

Soft serve ice cream making machine
soft serve ice cream making machine

Remember that the specific steps may vary depending on the brand and model of the soft serve machine you’re using. Always consult the machine’s manual and follow the commercial soft ice cream machine manufacturer’s guidelines for the best results.